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Error message by building a pdf booklet

Tobi

28 April 2009 02:37

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Hello,

I am using Helpstudion Version 3.5.2.3 on Windows 2000.

I´d like to build a pdf booklet from my Helpstudion projekt, after a few seconds the building errors. I dont get a detail error message. So I don´t know what happend

Does the booklet function work on a windows 2000 OS?

Regards

Tobias Schuermann

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4 comments

• 0
  
  Permanently deleted user 28 April 2009 02:45

  Could you please send a screenshot of the error you are seeing during build to support@innovasys.com so that we can open a ticket for this issue and investigate further. Thanks.

• 0
  
  shaunr 01 May 2009 16:53

  I am getting this exact same problem, Windows Vista.  Has there been any updates?  I suspect perhaps IE 8 could be involved?
  
• 0
  
  Mike Shaw (Innovasys) 05 May 2009 03:57

  Can you confirm you are running the latest setup (3.5.2.3), if not can you download and install this version please. If however you are running the latest set up can you send in a copy of your project to us at support@innovasys.com so we can investigate here please.

  I apologize for any inconvenience this problem has caused you.

• 0
  
  shaunr 05 May 2009 19:18

   Upgrading to the latest version fixed my issues, thanks!