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clickable thumbnail runtime error

I (and others) am getting a runtime error when I try to click on a HelpStudio 2 generated thumbnail. Is this a known issue, and if so what is the solution? the HTML show an archaic image id as shown in the example below:

<img id="img_7A3C0DA4F04C4F1C85237D988B70F305" alt="" src=
        "images/scatterplot1_thumb.jpg" border="0"><br>
        <span class="hs-onlineonly">

 Both the original and the generated thumbs are present and accounted for in the project folder. Please advise.

Thanks 

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