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HelpStudio 2011 - Visual Studio 2010 - 401 : Failed to silently install

Bart dk

16 March 2011 05:36

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Hi,

My configuration :

• Windows 7 
• Visual Studio 2010 - Service Pack 1 (help management was changed in SP 1)
• HelpStudio 2011 (2011.1.46.0)

I'm trying to build and include the help in the Visual Studio but, after compiling the help I receive an error : 401 : Failed to silently install.

As Output Type I only checked the Compile a help file together with Microsoft Help Viewer (for VS 2010 integration).

Other people facing the same problem ?

I did not yet try to build the help on a machine without Service Pack 1 installed

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3 comments

• 0
  
  Permanently deleted user 17 March 2011 17:46

  Can you forward a copy of your project to support@innovasys.com so we can investigate. Thanks.

• 0
  
  PhilWright 24 March 2011 21:44

  I also have the same issue. My setup is...
  
  Windows 7 (64 bit)
  Visual Studio 2010 SP1
  HelpStudio 2011 (2011.1.52.0)
  Running under .NET 4.0.30319.225
  
  I will forward the a copy of the project as well.

• 0
  
  Permanently deleted user 26 March 2011 12:04

  Just in case other users are reading this one having hit this problem:

  This can sometimes be caused by invalid tags in content html. Unfortunately, the Microsoft Help registration tool doesn't return any errors, but they are logged to the windows event viewer so it's worth checking in there.

  An easier way to identify any problems is to check the "perform extended validation" option on the Output Type page in your Build Profile and try building, this should provide some more details on what the problem is.