Mike Shaw (Innovasys)

1. Community
2. General Question & Answer
3. Error building pdf booklet

Hello, Can you specify exactly the Adobe version you have installed? Could you also send us through a screenshot of the error dialog you see to support@innovasys.com. At this point the more informa...

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• Mike Shaw (Innovasys)
• Created 10 December 2008 06:02
• 0 votes

1. Community
2. General Question & Answer
3. Error building pdf booklet

Hello, I'm afraid I am unable to reproduce this here, I have installed Adobe 9 and built our sample project without issue. I have also built a massive test project we have that contains 761 pages a...

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• Mike Shaw (Innovasys)
• Created 10 December 2008 07:08
• 0 votes

1. Community
2. General Question & Answer
3. Option to have topics in TopicData subfolder independent of source control integration is enabled

Hello, I will log this as a feature request. Thanks for the feedback.

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• Mike Shaw (Innovasys)
• Created 25 November 2008 04:25
• 0 votes

1. Community
2. General Question & Answer
3. Having trouble to apply stylesheets to the topic (header,body)

Hello, Could you send in a copy of your project and style sheet to support@innovasys.com so we can try it out this end. We can then offer you the correct advice.    

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• Mike Shaw (Innovasys)
• Created 05 August 2008 03:03
• 0 votes

1. Community
2. General Question & Answer
3. Having trouble to apply stylesheets to the topic (header,body)

Hello, The Footer can be edited in the either the Project Settings / Project Properties for Project wide changes or alternatively you could change the Footer for a specific Build Profile in the Bui...

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• Mike Shaw (Innovasys)
• Created 05 August 2008 09:26
• 0 votes

1. Community
2. General Question & Answer
3. DocumentX content in PDF booklet

I'm afraid Document! X output isn't compatible with a PDF format so it wouldn't be included in the HelpStudio PDF output. The reason for this is the nature of Document! X projects documenting asse...

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• Mike Shaw (Innovasys)
• Created 20 August 2008 09:55
• 0 votes

1. Community
2. General Question & Answer
3. Glossary Style

Hello Kim, I have tried to reproduce your issue here without any succes, if possible could you send us through a copy of your project including the custom stylesheet. Your styles should be applied ...

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• Mike Shaw (Innovasys)
• Created 14 July 2008 05:15
• 0 votes

1. Community
2. General Question & Answer
3. Custom note widget with width

Hello, I have used your HTML here and using both types of style you mentioned the widget seems to work fine both ways. Could you explain exactly the issue's you are experiencing and if possible cou...

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• Mike Shaw (Innovasys)
• Created 21 February 2008 09:39
• 0 votes

1. Community
2. General Question & Answer
3. Command line options

Hello,  Unattended documentation builds are supported through the Document! X Automation license (priced at £995 or available free if you hold 5 or more Document! X licenses). The Automation Licens...

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• Mike Shaw (Innovasys)
• Created 28 November 2008 04:25
• 0 votes

1. Community
2. General Question & Answer
3. Bookmarks in url

The Bookmark issue is something we are looking into for a future update. As you have pointed out they are hidden so are not recognized. I'm sorry I couldn't be of more assistance,

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• Mike Shaw (Innovasys)
• Created 26 February 2008 08:33
• 0 votes