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Compiled HTML Help File on a network share

arne

14 September 2007 04:39

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Hi,

I'm creating a project with Helpstudio 3, and I do have problems with the compiled HTML Help file. This problem looks like the problem in post 'Hyperlink not working'. If I build the project and open the compiled HTML Help file from a local location, everything works fine. As soon as I copy this compiled file to a network share, the internet explorer is not able to link to the webpage I request. I can see at the left hand side the subjects, but I can't see the content of these subjects.

I do not have a '&' in the network name (like the post 'Hyperlink not working'), and I also build the project locally.

Anybody ideas to solve this problem?

 

 

 

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3 comments

• 0
  
  Mike Shaw (Innovasys) 14 September 2007 04:51

  Hello,

  could you supply a sample of the network name/path you are using please. I realise you don't have an & in there but would like to check for other non alpha numeric characters.

• 0
  
  arne 14 September 2007 04:58

  Hello,

  to avoid problems in the network name I copied the compiled help file directly to I:\, where I is the network share. If I copy the help file to I:\test I get the same problem

• 0
  
  Mike Shaw (Innovasys) 14 September 2007 05:06

  Hello,

  for me to investigate this properly I would need need a sample of your full pathway (where the project is built to) and a copy of your project(or a sample displaying the same symptoms). You can send these directly to me on support@innovasys.com.