Mike Shaw (Innovasys)

1. Community
2. General Question & Answer
3. Locales disappeared when I moved the project...

Hello, The Locale's are stored in .hsl files in the same directory as the .hsp. If you move these across to your new project directory this will resolve your issue. That being said you may be bett...

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• Mike Shaw (Innovasys)
• Created 14 November 2007 04:44
• 0 votes

1. Community
2. General Question & Answer
3. Booklet Table of Contents & Page Numbering

[quote user="Nick Carter"] Before I pester Innovasys again I thought I would try out this new forum with my query.  Is it possible to start page numbering at the start of a PDF booklet instead of ...

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• Mike Shaw (Innovasys)
• Created 06 July 2007 07:11
• 0 votes

1. Community
2. General Question & Answer
3. clickable thumbnail runtime error

Hello, This is not a generic issue that we are currently aware of. Could you please send an email to support@innovasys.com attaching a copy of your project so that we can investigate this further.  

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• Mike Shaw (Innovasys)
• Created 25 July 2007 05:24
• 0 votes

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2. General Question & Answer
3. Project build automatization

Hello, yes this can be done. To do this you would need to set up a command line (please refer to the HelpStudio Command Line Parameters section of our Help File). Once you have configured your comm...

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• Mike Shaw (Innovasys)
• Created 08 October 2007 05:18
• 0 votes

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2. General Question & Answer
3. Placeholders

Hello, I'm afraid a there isn't a list currently available, however we have logged a request to expand the documentation to include this information in a future version.

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• Mike Shaw (Innovasys)
• Created 29 January 2009 05:04
• 0 votes

1. Community
2. General Question & Answer
3. Creating Word documents from Document! X

Hello, I'm afraid this isn't supported. We output to .chm or plain HTML for browser help. I'm sorry I couldn't be of more assistance,

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• Mike Shaw (Innovasys)
• Created 14 August 2008 04:00
• 0 votes

1. Community
2. General Question & Answer
3. Document!X on Vista

  "I went ahead and put my Document!X on Vista a couple of weeks ago, and have had no problems till today. Adding a hotspot to an image (.png or .gif) in a content file crashes the Doc!X IDE. I tri...

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• Mike Shaw (Innovasys)
• Created 15 August 2007 10:24
• 0 votes

1. Community
2. General Question & Answer
3. Error message by building a pdf booklet

Can you confirm you are running the latest setup (3.5.2.3), if not can you download and install this version please. If however you are running the latest set up can you send in a copy of your proj...

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• Mike Shaw (Innovasys)
• Created 05 May 2009 03:57
• 0 votes

1. Community
2. General Question & Answer
3. Phrase Language

Hello, Running some basic tests here I am unable to reproduce this behvour, if possible could you send in a copy of your project directory (minus the build folder) to support@innovasys.com. I apol...

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• Mike Shaw (Innovasys)
• Created 15 July 2009 04:06
• 0 votes

1. Community
2. General Question & Answer
3. Page Map: No elements currently visible

Can you send us in a copy of your project directory so we can investigte here please. Please send into support@innovasys.com I apologize for any inconvenience this problem has caused you.

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• Mike Shaw (Innovasys)
• Created 21 July 2009 03:29
• 0 votes