Mike Shaw (Innovasys)

1. Community
2. General Question & Answer
3. Bullet shape & indent.

Hello, I do apologize for any confusion, you can indent bullet lists to have mulitple levels by using the Indent and Outdent toolbar buttons. Once again my apologies for any misleading information.

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• Mike Shaw (Innovasys)
• Created 26 November 2008 03:26
• 0 votes

1. Community
2. General Question & Answer
3. CSS styles missing from Styles menu

Hello,Apologies for any delay you have experienced with this reply, Are you up and running now or are you still experiencing any issues in this area. If you are still having problems please drop us...

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• Mike Shaw (Innovasys)
• Created 24 February 2009 07:33
• 0 votes

1. Community
2. General Question & Answer
3. Lost links on import, should be html but they link to htm

Hello, I apologize for any inconvenience this problem has caused you. You could perform a project Find and Replace within the HTML and replace htm with html. The Project Find and Replace tool is fo...

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• Mike Shaw (Innovasys)
• Created 28 August 2008 04:11
• 0 votes

1. Community
2. General Question & Answer
3. Missing .CHM file?

Hello, Q) There is a Helpful section in the Documentation under Deploying the Help System that will guide you through the Visual Studio integration process. Q) I'm afraid HelpStudio lite is designe...

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• Mike Shaw (Innovasys)
• Created 07 February 2008 03:12
• 0 votes

1. Community
2. General Question & Answer
3. hotspots with dynamic images

I believe we have answered this on via direct support. This is just a follow up to verify you have recieved our response. Unfortunalty this isn't somthing you can do at the moment the thumbnail wil...

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• Mike Shaw (Innovasys)
• Created 26 February 2008 08:27
• 0 votes

1. Community
2. General Question & Answer
3. Can I have multiple Document!X projects per HelpStudio project?

Hello, You can only have one Document!X project associated with any given HelpStudio project, however you can create a HelpStudio project for each Document!X project and use the Runtime merge featu...

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• Mike Shaw (Innovasys)
• Created 07 March 2008 03:23
• 0 votes

1. Community
2. General Question & Answer
3. Import from Lite

Hello, If you could send a copy of your project after Import and also a copy of the original Robo Help project to support@innovasys.com then we can investigate further. Did you try importing the R...

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• Mike Shaw (Innovasys)
• Created 19 March 2008 04:55
• 0 votes

1. Community
2. General Question & Answer
3. Screen Capture issue with Vista Aero theme

Hello, This wasn't a know issue however upon further investigation we have noticed that indeed there are some discrepencies in the capture. Thank you for reporting this issue we will do our best to...

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• Mike Shaw (Innovasys)
• Created 31 October 2007 04:15
• 0 votes

1. Community
2. General Question & Answer
3. HS 3.5 Link Check even worse

Hello, I have been unable to reproduce this issue in house, could you send me a copy of your project which displays these affected links to support@innovasys.com this will help me offer you the cor...

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• Mike Shaw (Innovasys)
• Created 30 November 2007 08:12
• 0 votes

1. Community
2. General Question & Answer
3. Disappearing .dxp, .dxc and associated .dll (after compiling)

I believe we are dealing with this report directly via one of your colleagues. I would just like to give you an update. We have run several scenarios on our Perforce testing environment here and ha...

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• Mike Shaw (Innovasys)
• Created 30 January 2009 05:11
• 0 votes